Privacy Policy National Educational Acceptance Corporation (NEA) follows these privacy principles both on-line and off-line in the collection, use, sharing and security of customer information.

The NEA :
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.


NEA PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for NEA (the “NEA Web site”) and all other locations, occasions or events where your personal information is collected by, or on behalf of, NEA. When you provide us your personal information, you consent to the information practices described in this policy.
This Privacy Policy may not apply to Web sites that are accessible through the NEA sites. Our Web site contain links to other sites operated by third parties, including but not limited to third-party sites that display the NEA trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.
To assist you with reading through our Privacy Policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:


Privacy Policy FAQs:

WHAT INFORMATION DOES NEA COLLECT FROM ME?

We may collect personal information such as:

WHEN DOES NEA COLLECT INFORMATION FROM ME?

While taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:


When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.


HOW IS MY INFORMATION USED?

We use the information you provide in order to:



WHAT INFORMATION IS PROVIDED TO NEA FROM OTHERS?

Information From/About Friends or Family

If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided..

Information From Third Parties

NEA obtains consumer information from third-party providers in order to improve the accuracy of our customer database, increase our understanding of our customers or to identify potential customers.


DOES NEA SHARE MY PERSONAL INFORMATION WITH OTHERS?

NEA does not sell or rent your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:


The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.


DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?

To opt-out of or opt-in to receiving marketing and other communications from NEA, please take one of the following actions:

  1. Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from NEA will tell you how to stop receiving them.
  2. Call 1-800-352-7632 and provide your current contact information.
  3. Send an e-mail with your current contact information to: info@neastl.com
  4. Or, send a request with your current contact information to: NEA Attn: Privacy Manager P.O. Box 419118 St. Louis, MO 63141-9118


If you send an e-mail or letter request, please be sure to include your Account Number, full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.

NEA will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to:



Until that change takes effect, you may still receive marketing communications from us.

Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.


HOW DOES NEA SECURE MY PERSONAL INFORMATION?

We have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. NEA cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

DOES NEA USE COOKIES, OTHER TECHNOLOGIES OR THIRD PARTIES TO COLLECT INFORMATION ABOUT ME?

Cookies Technology

A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized experience for visitors to our site. Cookies simulate a continuous connection — they let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.
NEA may use a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information.
You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you be limited in your activities while using our site.
Our Web site may also use other technologies to track which pages of our Web sites our visitors view. This anonymous data helps us understand how visitors use our Web site.
Third-Party Ad Providers
Our Web sites may use third-party service providers to analyze Web site traffic on our behalf. They may collect anonymous information about your visits to our Web site, and your interaction with our ads. They may also use information about your visits to this and other Web sites to help us understand how visitors use our Web site.
No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.


HOW CAN I UPDATE MY INFORMATION?

NEA wants your information and preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:
  1. Call: 1-800-352-7632

  2. Send a request to:
    info@neastl.com

  3. Send a request to:

    NEA, Attn: Customer Care
    P.O. Box 419118
    St. Louis, MO 63141-9118
If you send an e-mail or letter request, please be sure to indicate your account number, current information and the requested changes you would like made.


DOES NEA COLLECT INFORMATION FROM CHILDREN?

We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.


WHOM MAY I CONTACT IF I HAVE QUESTIONS OR CONCERNS ABOUT THE PRIVACY OR SECURITY OF MY INFORMATION?

Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

  1. Call: 1-800-352-7632

  2. Send a request to: info@neastl.com

  3. Send a request to:

    NEA, Attn: Customer Care
    P.O. Box 419118
    St. Louis, MO 63141-9118


WILL THIS PRIVACY POLICY CHANGE?

Because NEA will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.


Last revision date: May 15, 2006

Copyright 2024 NEAAll Rights Reserved Privacy PolicyRefund Policy